FREQUENTLY ASKED QUESTIONS


GENERAL


When is the Stan Rogers Folk Festival?

The Stan Rogers Folk Festival will take place July 26–29 in 2018, July 25–28 in 2019, and July 23–26 in 2020.

Where is the Stan Rogers Folk Festival?

The Stan Rogers Folk Festival takes place in the beautiful seaside community of Canso, which is located on the most easterly point of mainland Nova Scotia, Canada. Have a look on Google Maps.

What are the hours of the festival?

The main festival gates open at 5pm on Friday, and 10am on both Saturday and Sunday. Our daytime shows run from 11am until 6pm, with Main Stage performances beginning at 7pm each of the three days.

Who will be performing at the festival?

To learn more about what artists will be performing at this year’s festival please visit our Artists page.

Please note that our staff works diligently in collaboration with artists to assemble performance schedules for each of our stages. Due to the volume of artists and stages featured over the three days of our festival, we ask for your patience as we bring together our schedules. All line-ups and scheduled times posted by the festival are subject to change.

How do I become a vendor?

To inquire about becoming a vendor for the upcoming festival season, you can send a short pitch about your product/business through an inquiry or by emailing either info@stanfest.com or wanda@stanfest.com. Make sure to submit your applications early as vendor places are determined months in advance of the event.


TICKETS


How much are tickets?

The Advance price for a full-weekend pass to the festival is $140 plus tax. For more Advance ticket prices, including single-day passes, please visit our Tickets page.

Please be advised that there is a premium Gate price for all tickets, so get yours early!

Where can I purchase tickets?

Tickets for Stanfest can be purchased in advance online (See our Tickets page), over the phone at 1 (888) 544-7826, or at one of our Ticket Outlets, located across Nova Scotia. Tickets can also be bought at the main gate upon arrival at the festival.

Are day passes available?

Yes, single-day passes are available for each of the three festival days, and prices can be found by visiting our Tickets page.

What is the difference between a Day pass and an Evening pass?

Day passes to the festival grant the holder access to ALL daytime and evening shows of the specific day for which the ticket was purchased. This means the holder has access to all stages and entirety of the festival site 5pm-finale on Friday, 10am-finale on Saturday, or 10am-finale on Sunday.

Evening passes grant the holder access to evening/Main Stage performances ONLY, on the specific day for which the ticket was purchased. This means the holder has access to the entirety of the festival site 5pm-finale on either Saturday or Sunday.

Is there a child/senior discount?

Any child 12 or younger can enter the festival grounds at no cost. Any individual over 12 can purchase a regular ticket or Volunteer in exchange for weekend admittance.

There is no discount on tickets or camping for senior citizens.

Are VIP tickets and/or seating available?

VIP passes and seating are available at Stanfest, however are only awarded through sponsorship, employment, or managing a volunteer crew with the festival. For more information on Sponsorship opportunities, please contact the General Manager, Wanda O’Handley at wanda@stanfest.com.

Does my ticket cover the Thursday evening Kick-Off party?

No, the cost of the Canso and Area Arena’s kick-off party is separate from the cost of a weekend pass for the festival. The $10 fee for the kick-off event is pay-at-the-door only, and proceeds go to the Canso Arena.

How are tickets delivered?

Tickets bought online through TicketPro can be sent to the purchaser electronically or by mail. Tickets bought over the phone with the festival office will be sent out by mail only or held at Will Call for pick-up on-site.

What happens if I lose my ticket?

Lost tickets that have been purchased through the festival office can be reprinted for the original purchaser. If a ticket that has been purchased directly through TicketPro is lost, the purchaser will need to contact TicketPro directly at 1 (888) 311-9090.

Can I purchase tickets when I arrive?

Yes, tickets will always be available at the gate for purchase upon arrival. They will not sell out as the festival is a outdoor event. Tickets will be sold at the gate for a higher price than tickets sold in advance of the event.

Can I get a refund if I do not use my ticket?

No tickets sold for our event are refundable for any reason (or medical condition), and this policy is indicated directly on the front of each ticket. In some serious cases, TicketPro will process a refund, however tickets are only eligible for refund if they have been purchased on the TicketPro website, and if the buyer contacts TicketPro directly at 1 (888) 311-9090. The Stanfest office will only refund tickets for those who have already purchased a ticket before later deciding to volunteer in exchange for weekend admittance.

When can I buy tickets for the next festival?

Ticket and campsite sales for the following year’s festival begin on October 1st.

How do I become a volunteer?

You can learn more about becoming a volunteer with Stanfest by visiting the Volunteer page. Any further questions can be submitted through an inquiry or by calling 1 (888) 554-7826.


ACCOMMODATIONS & TRANSPORTATION


Where is the nearest community?

Our festival is located in the scenic community of Canso, which is part of Guysborough County. The nearest community centre to Canso is Guysborough, NS, approximately 45 minutes driving time away, then Antigonish, NS.

Where can I find directions to the festival site?

You can find directions to the festival site by visiting our Getting Here page.

Where can I park?

Parking on the festival site is very limited, and in order to cut down on busy traffic flow, only vehicles of those camping, working, performing, or delivering items on site are permitted through the gates. Parking is available around the perimeter of the festival, in public parking lots within walking distance of the site and are noted by signage.

Is there a shuttle service available?

Yes, Shuttle Services are available between the festival site and the following locations: Marina Campground, Canso Fire Hall, and any locations in Hazel Hill, Dover, and Fox Island. More information about Shuttle Services will be available in our Festival Guide Booklet.

What accommodations are available in the area?

You can visit our Accommodations page for more information about camping on-site and camping, motel/B&B accommodations around the area of Canso. For an extended list of local accommodations you can email info@stanfest.com.


Camping


What is the price of camping?

The full-weekend rate for reserving a campsite in our Acoustic Campground from Friday to Sunday is as follows:

  • $70 plus tax for a 20’x20’ Tent site
  • $90 plus tax for a 23’x50’ RV site

Typically Thursday night camping is available for $20 plus tax, and Wednesday night camping is free.

During our 2018 season Wednesday & Thursday night camping are BOTH FREE, as a thank-you from Stanfest for enduring the rain with us this past summer!

Are your campsites serviced?

No, all campsites in our Acoustic Campground are unserviced, dry camping only, as our venue functions as a temporary campground only. However, there are coin-operated showers on site available to all campers, various locations to fill up RVs with water, and potable water available. Generators are permitted on-site between the hours of 7am and 10pm ONLY.

What are the dimensions of one campsite?

Each tenting site measures 20’x20’, while each RV site measures 23’x50’. There is a limited supply of 23’x60’ RV sites for larger vehicles.

Only one tent or RV is permitted on each site, with a maximum of four adults/two adults and children per site.

How can I reserve a campsite?

Campsites can only be reserved by contacting the festival office. You can call 1 (888) 554-7826, or email info@stanfest.com to reserve a site.

What am I allowed to do/bring into the campground?

You can review the Rules and Regulations of the on-site Acoustic Campground here.

Can I use a generator?

Generators are permitted for use in the campground between the hours of 7am and 10pm ONLY. The only exception is for medical reasons.

How do I check into my campsite?

The entry to the Acoustic Campground is located at the top of Boyd Street in Canso, NS. By following the signs posted throughout Canso to the festival grounds/campground, you will eventually reach the Campground Registration building. Here you will present your Campground Registration card, check-in, and be directed to your campsite.

What washroom facilities are available?

Portable toilets are stationed at various locations throughout the festival site. Washrooms with running water, electricity, and coin-operated showers are located in Area 7 of the Acoustic Campground, and available to anyone staying within the campground, open 7am-12am. There are also facilities available at the Canso Arena, on site.

Is there a place I can dump my RV?

BioLiquid Waste is on site with a truck that travels through the campground, and will empty your RV wastewater for a small fee.

Who is allowed on my campsite?

Only those who are listed on your campsite registration form are permitted to spend the night on your site. Any festival patron can visit your site throughout the day, from 8am onward, however anyone who is not a registered camper must leave the campground by 6pm.


ONCE YOU’RE HERE


What am I allowed to bring on site?

Bags and backpacks are permitted on site, as well as food, travel mugs, sports bottles, etc. Any non-alcoholic beverages are permitted to be brought on site, however these should be unopened. NO alcohol, drugs, audio/video recorders, or fireworks/firecrackers/open flames are permitted. Festival Gate Volunteers and Event Staff/Security have the right to search any items brought on site and dispose of contents under the suspicion of alcohol and/or drugs.

Blankets and tarps for sitting to view the shows are acceptable, however should be no larger than 8 by 10 feet.

What are my options if I have a dietary restriction?

Our Food Court on site provides a wide selection of hot food entrees, portable food and beverage options for a variety of palettes. Please feel free to bring your own food with you to eat in our Food Court or at your campsite. Please keep in mind that campfires and charcoal barbecues are not permitted.

If I leave the venue can I return later?

Yes, once your ticket is scanned at the main gate you will receive a wristband that will allow you admittance onto the festival grounds at any point throughout the day(s) for which you have purchased a ticket.

Can I bring a camera?

Yes, cameras are permitted on site, however radios, tape machines, digital recorders, or any other audio/video recording devices are prohibited.

Can I bring chairs?

Yes, Stanfest encourages you to bring your own lawn/folding chairs, as the festival does not provide seating of any kind on the performance fields. Areas for low and high chairs will be designated using signage in front of all of our stages to ensure a fair viewing experience for all.

Where is the Lost & Found?

The festival’s Lost & Found is located at the Information & Exchange booth at the main entry gate.

Are animals allowed on site?

No animals are permitted on the festival site or within the campground areas, with the exception of registered and properly harnessed service animals.


ACCESSIBLE SERVICES


Are the festival grounds accessible to those using wheelchairs/with mobility challenges?

Yes, the Festival strives to make our site accessible to all patrons. Numerous bridges have been constructed throughout the site, and accessible washrooms, parking, and seating areas are available. Most of the festival site is flat, grassy or gravelled area, and our staff and volunteers will be eager to assist.

Is there accessible vehicle parking on site?

Yes, limited accessible parking is available on site for those who already possess a government issued handicap parking pass. Copies of this pass can be presented to the festival office prior to the event in exchange for a special festival parking pass that will grant the holder free, easy access to accessible parking on site.

Can I bring my service animal?

Yes, registered service animals are permitted on the festival grounds, as long as they are properly harnessed and documentation is presented to the festival office prior to the festival.


SOME REMINDERS FROM US


What to Bring

First off, our best advice would be to only bring what you really need. In keeping with the Boy Scout motto of “Leave No Trace,” we’d definitely encourage you to only bring things which you can take home with you.

We are happy to share with you our list of essential items to bring with you:

• Festival ticket
• A reusable water bottle to reduce plastic waste on site
• Tent
• Sleeping bag
• Air Mattress
• Clothes and a warm sweater in case it gets cold
• Sun tan lotion, fly spray
• Toiletries
• Medical info (if you have any allergies or medical conditions)
• Medication if required
• Money/cards/wallet
• Hat
• Bags for dirty clothes and garbage
• Food and beverages

…and anything else you would normally bring along while camping at a Festival.

Remember to Recycle

The Stan Rogers Folk Festival aims to be a leader when it comes to waste management. All forks, knives, spoons, plates, food containers, napkins, paper and plastic cups purchased from a vendor on-site at Stanfest should be disposed of in the barrel labelled “organics.” All food waste is also placed in this barrel.

Our waste barrels have been color coded so it is easier to understand our system.
• Blue Barrels – Recyclables such as pop and water bottles, juice and milk cartons, glass bottles, tin cans.
• Green Barrels – Organics such as food waste AND biodegradable food containers and utensils, tea bags, paper packaging, wooden stir sticks.
• Brown Barrels – Garbage such as food wares and packaging, aluminium foil, plastic packages, bottle caps, and styrofoam.


On-Site For Your Convenience


Co-op Atlantic Tent, CD Tent, Festival Store, Vendors

There are various tents and booths on site for your convenience and enjoyment.

• The Co-op Atlantic tent sells many convenience items directly on site, so feel free to check here before making the journey into town for any items you may want or need over the weekend.

• The Festival CD Tent is located on the Main Field, and is stocked with Artist Merchandise from many of our performers… sometimes you may spot a Performer here who will be willing to autograph a CD, t-shirt, etc.! The Festival Store, which is located below the Main Festival Office is the place to go to find any and all Festival/Stan Rogers merch, including Stanfest branded clothing, keychains, bumper stickers, and more!

• We have a Food Court on site providing a variety of food and beverage services from across Canada to satisfy everyone’s palette.

• The Handmade Village is located on the Main Field and hosts Nova Scotia artists, artisans and craftspeople exposing the audience to the wealth of talent within the province’s artistic community. Here you will find jewelry, stained glass, bird houses, woodwork and much more.


On-Site For Your Safety


First Aid, EHS, Security, Event Staff, RCMP

The Stan Rogers Folk Festival partners with emergency services such as RCMP and EHS Services to provide assistance and security as required. Various healthcare and public safety personnel will be around site throughout the weekend. Any festival volunteer (identified by their volunteer t-shirt) can assist you in locating First Aid or Security services.

• First Aid is located on the Main Field and can handle any minor cuts, scrapes and issues. EHS Services, also located on site, can handle other more serious conditions.

• Maritect Security Team and our volunteer team, the Event Staff can be found at critical locations on site, including perimeters, entry points and throughout the general site. Event staff, who can be identified by their bright orange “Event Staff” volunteer t-shirts, can answer any questions and act as first response to general security-related situations.

• In event of emergency, RCMP will be on location and can provide immediate assistance.


Explore Our Community


Churches: Several denominations are represented in the Canso area and church services are held throughout the weekend at their churches. Church service times are posted at the Information Booth as well as the doors of the churches.

Library & Electric Vehicle Charging Station: The Canso Branch of the Eastern Counties Regional Libraries is available for book, audio, and video rentals, as well as a charging station for environmentally-friendly electric vehicles. Learn more here.

Seafood & Restaurants: As a coastal community, Canso prides itself on its fresh Atlantic seafood, which helps sustain many of our local families. Discover everything from fresh-caught seafood to decadent ice cream sundaes to the best pizza around at our various local restaurants and cafes.